SHOPPING INFORMATION

We don’t charge delivery charges from our customers

All orders will be dispatched within 2-3 days of placing the order. We send them via standard courier partners and share a tracking link. Most deliveries happen within 6-10 working days. During Sale days, this might get delayed further.

If we are facing huge demands in production, we might get slightly delayed, as all our products are handmade. But we will try to dispatch the bag as soon as we can and keep you updated.

 

If you have any query relating to delivery please email us at info@uptownfolks.in, and we will try to respond at the earliest.

When the order is placed, the customer will get an order confirmation and can track the package.

Yes you do receive an invoice for your order.

PAYMENT INFORMATION

Transaction of any amount can be done only if the customer pays for the product when they choose to pay by entering their bank details on their own.

A wishlist allows shoppers to create personalized collections of products they want to buy and save them in their user account for future reference.

You can apply for return or exchange of the product in that case

After the order is placed and the dispatch and deliver cycle starts, the customer cannot cancel the order.

Package tracking is an option given to track the order status. You will get an update about where your package is and when it will reach you.